Privacy Policy
Privacy Policy
This Guidelines page explains how GMB Handyman’s Preventative Maintenance Plans work, what’s included, how scheduling and additional service calls are handled, and what to expect if we discover issues that require more time or materials. Our goal is to make everything clear up front so your plan feels simple, fair, and valuable.
Privacy Policy
Last updated: 03/31/26
This Privacy Policy describes how GMB Handyman (“GMB Handyman”, “we”, “us”, or “our”) collects, uses, and protects information about visitors and customers in connection with our website [https://www.gmbhandyman.com] (“Site”) and the services we provide.
By using our Site or submitting information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Information you provide directly
When you interact with us through the Site, you may provide:
Contact details – name, email address, phone number, mailing address
Service details – information about your property, requested services, project preferences, and scheduling needs
Payment information – if payments are processed through our Site, limited billing details may be collected by our payment processor (see Section 3.3)
Reviews and feedback – comments, testimonials, or reviews you submit about our services
Other information – any additional information you choose to share via forms, email, or messaging tools
1.2 Information collected automatically
When you use our Site, we may automatically collect:
Usage data – pages viewed, links clicked, time spent, referring pages
Device and browser information – IP address, browser type, operating system, device type
Cookies and similar technologies – small data files used to remember your preferences and understand how you use our Site (see Section 4)
1.3 Information from third parties
We may receive information about you from:
Analytics providers (e.g., Google Analytics)
Review platforms (e.g., Google reviews, other directories)
Advertising partners (if we run online ads)
Referral partners who may share your contact details when you ask them to connect you with us
2. How We Use Your Information
We use the information we collect to:
Provide services – schedule appointments, send estimates, complete projects, and follow up on work completed
Communicate with you – respond to inquiries, send confirmations, reminders, updates, and important notices about your services
Improve our services and website – understand how visitors use our Site, identify trends, and improve content, design, and functionality
Marketing and promotions – send you information about new services, offers, or updates you may be interested in (you can opt out at any time)
Customer experience and feedback – request reviews, respond to feedback, and highlight testimonials (where you have given permission)
Legal and security purposes – protect against fraud, comply with legal obligations, and enforce our terms and policies
3. How We Share Your Information
We do not sell your personal information. We may share information in the following ways:
3.1 Service providers
We may share information with trusted third parties that help us operate our business, such as:
Website hosting and maintenance providers
Scheduling, CRM, or project management tools
Email or SMS communication platforms
Analytics and reporting tools
Payment processors
These providers are only allowed to use your information to perform services on our behalf.
3.2 Legal requirements
We may disclose information if we believe it is necessary to:
Comply with applicable laws, regulations, or legal requests
Protect the rights, property, or safety of GMB Handyman, our customers, or others
Enforce our terms, agreements, or policies
3.3 Payments
If we accept online payments, they may be processed by a third‑party payment processor (such as Stripe, Square, or another provider). We do not store your full payment card details on our own servers. Your use of payment services may be subject to the payment processor’s own privacy policy.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Remember your preferences and settings
Understand how you use our Site
Improve performance and user experience
Support analytics and, where applicable, advertising
You can usually configure your browser to refuse cookies or alert you when cookies are being sent. However, some features of the Site may not function properly without cookies.
If we use Google Analytics or similar tools, those providers may collect information as described in their own privacy policies. You can learn more about how Google uses data here: https://policies.google.com/technologies/partner-sites
5. Data Security
We implement reasonable technical and organizational measures to help protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to:
Provide services and maintain business records
Comply with legal obligations
Resolve disputes and enforce our agreements
When information is no longer needed, we may delete it, anonymize it, or securely archive it in accordance with our retention practices.
7. Your Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information, such as:
Access and update – you can ask to review or correct information we hold about you
Deletion – you can request that we delete certain personal information, subject to legal or business needs
Opt‑out of marketing – you can opt out of marketing emails or messages by following the unsubscribe instructions or contacting us directly
To exercise any of these rights, please contact us using the information below. We may need to verify your identity before fulfilling certain requests.
8. Third‑Party Links
Our Site may contain links to other websites or services that we do not control. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any sites you visit.
9. Children’s Privacy
Our services and Site are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any changes means you accept the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact:
GMB Handyman
Email: [gmbhandyman08@gmail.com]
If you tell me:
The city/state GMB operates in, and
Whether you are using specific tools (e.g., Google Analytics, a certain scheduling or payment platform),
I can lightly edit this to mention them explicitly and align a bit more with your real stack.